Help
Frequently Asked Questions
Everything you need to know about G Auto Shop.
Service
No. As long as your service is performed by qualified mechanics using OEM-spec parts and following the manufacturer schedule, your warranty remains intact. The Motor Vehicle Standards Act (Australia) protects your right to choose your service provider.
Yes. We provide professional installation for any carbon parts, bodykits, or aftermarket components — whether purchased from us or elsewhere. Book an installation appointment via our Services page.
Shipping
Yes. We ship our carbon accessories and aftermarket parts worldwide through our eBay Store. Local Australian customers can pick up from our Melbourne workshop or arrange domestic shipping.
Shipping times vary by destination — typically 7-21 business days. Tracking is provided for every order. Express shipping options available on request.
General
Use the "Filter by Car" feature on our Shop page — select your make, model, and year. Each product page also shows the compatible vehicles list. If unsure, message us via WhatsApp with your VIN and we'll confirm fitment.
eBay provides buyer protection, secure global payment, and dispute resolution that benefits international buyers. Plus, our consistent positive feedback on eBay shows our track record. Local customers can also inquire via WhatsApp for in-store pricing.
International orders are processed through eBay (credit card, PayPal, Apple Pay). Local Melbourne customers can pay by card, bank transfer, or cash at our workshop.
Yes — message us via WhatsApp or the Contact form with photos and details. We work with manufacturing partners who can produce custom carbon pieces. Lead times typically 4-8 weeks.
Warranty
All our carbon and wheel products are verified for fitment before listing. If you receive a part that doesn't fit despite matching the listed vehicle, contact us within 14 days and we'll arrange replacement or refund per our eBay return policy.
Carbon parts come with a 6-month manufacturing defect warranty. Wheels carry the manufacturer's warranty (usually 12 months structural). Tyres carry full manufacturer warranty. Workshop installations have a 3-month workmanship guarantee.